At Trendarena.shop, we want you to be satisfied with your purchase. If you’re not completely happy with your order, we offer a 7-day refund policy under the terms outlined below.
Eligibility for Refunds
To qualify for a refund:
- You must request the refund within 7 days of receiving your order.
- The item must be in its original condition, unused, and with all tags and packaging intact.
- You must provide proof of purchase (order confirmation or receipt).
How to Request a Refund
- Contact us at [email protected] with your order details and reason for the refund.
- Once your request is reviewed and approved, we will provide you with the return shipping address.
Return Shipping Costs
- Buyer Responsibility: The buyer is responsible for the shipping costs to return the item to us.
- We recommend using a trackable shipping service, as we are not responsible for lost or delayed returns.
Refund Processing
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days and credited to your original payment method.
Non-Refundable Items
The following items are not eligible for refunds:
- Sale items or products marked as final sale.
- Items damaged due to misuse or improper handling.
Contact Us
If you have any questions about our Refund Policy, please don’t hesitate to reach out:
Email: [email protected]
Thank you for shopping at Trendarena.shop. We’re committed to ensuring your satisfaction and appreciate your understanding of our policy.